Shipping Info
Pick Your Country
IMPORTANT: Extra things to note
Order Tracking
Check your dispatch email for tracking details. If you don’t receive them or have issues, contact our customer service team.
Check your dispatch email for tracking details. If you don’t receive them or have issues, contact our customer service team.
Taxes & Import Duties
International orders (US, EU, Canada, Australia, etc.) include prepaid duties and taxes. Our new EU distribution centre in 2025 should improve delivery speed and reduce fees for EU customers.
International orders (US, EU, Canada, Australia, etc.) include prepaid duties and taxes. Our new EU distribution centre in 2025 should improve delivery speed and reduce fees for EU customers.
Shipping Times
- UK Standard: 5 working days
- UK Express: 1-2 working days
- US/EU/Canada/Australia/ROW: 2-5 working days
Orders are processed within 48 hours (excluding weekends/bank holidays).
Warranty
All QUOC shoes come with a 12-month warranty against manufacturing defects. See our Warranty Page for details.
All QUOC shoes come with a 12-month warranty against manufacturing defects. See our Warranty Page for details.